HTES LTD

From concept to reality

High-Tech Electronic Solutions Ltd

610 Dumbarton Road, Partick, Glasgow, G11 6RJ, Lanarkshire, UK
Tel/Fax: +44(0)1413392333
Email: mail@htes.co.uk
Web: http://www.htes.co.uk

TAKEAWAY MANAGER

TAM v3.0

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State-of-the-art software designed especially for restaurant, fast food, takeaway and hospitality industries offering a unique marketing capability that will:
  • Simplify all your telephone or in-shop order taking procedures
  • Keep up-to-date customer’s information
  • Log sales and generate revenue reports
  • Keeping an eye on your business
TAM is adding value to your business, increase sales and improve relation with customers. Whether you own a restaurant, bar, coffee shop, nightclub or takeaway, the Takeaway Manager handles all of your administration tasks so that you can focus on growing your business while providing quality service to your customers.
Customer Relationship Management (CRM) is a business philosophy involving identifying, understanding and better providing for your customers while building a relationship with each customer to improve customer satisfaction and maximise profits. The Takeaway Manager is the ultimate marketing tool, to manage the relationship with the customer a business needs to collect the right information about its customers and organise that information for proper analysis and action.
High-tech electronic solutions limited introduce the Take Away Manager (TAM) as an effective CRM tool for your business. The main features of this software will allow you to record accurate information on all your customers, staff, suppliers and sales. But more importantly it will provide your business with strategic marketing functions that effectively result in rapid growth of your customer base and improve customer satisfaction.
An on screen menu can be created, audited and stored in matter of seconds. You have access to your menu and can add or remove dishes, change prices at any time.
To suit your business, TAM includes three types of menu lists for easy operator selection. The menu is organised in main and sub items to allow simplicity in selecting items.
When your telephone rings, TAM will pick up the incoming number and display it on screen where you quickly add the customer’s name. When you click on your customer’s postcode, TAM then fills in their address and displays the house numbers and names in that postcode. You simply select the correct one. So new customers are added quickly and accurately. Every time that this customer calls your shop again in the future, TAM will automatically recognise their number and display their details on screen along with your menu. So you will be ready to take your customer’s order within seconds. On check out the system automatically prints a preselected number of receipt’s copies either by receipt or/and kitchen printers.
The most frequently ordered customers and customers who haven’t ordered from you recently can be identified so you can mail them or send them a text.
Key Featurers
  • Building customers database
  • Creating your own menus
  • Adding customer options to order
  • Identifying customer automatically ( requires Caller ID facilities)
  • Taking orders for regular or new customers
  • Assigning delivery time and drivers
  • Selection of delivery charges
  • Printing a preselected number of receipt’s copies (thermal receipt or normal printers can be used)
  • Selection of receipt information
  • Review, Edit and Delete old orders
  • Generates reports
  • Automatically Backup database
  • Identifying most frequent customers and customers who have not ordered recently
  • Sales tracking, identify most and least sale items
  • Loyalty points system for returning customers
  • Multi level password
  • Touch screen facility
  • Table reservations (for restaurants)
  • Viewing postcode location ( requires Internet connection)
  • Ability to access a postcode database ( requires an annual licence)
  • Digital video recording with remote monitoring ( requires DVR system)


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